A leak is rarely just a leak
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Water finds routes. That is the difficulty with a kitchen leak: the visible damage – a swollen plinth, a lifted patch of flooring, a stain creeping up a cabinet base – is usually the smallest part of the story. Behind and beneath the units, water travels along the path of least resistance, and by the time it surfaces where you can see it, it has often been working on the room for some time.
That is what made a recent SJM Kitchens project in Guildford, Surrey a replacement rather than a repair. A leak had run through most of the kitchen. The room had already been dated; now it was damaged as well. Cabinetry, flooring and finishes had all taken water, and patching the affected areas was never going to produce a kitchen anybody would be happy with.
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Why water damage changes how you scope a job
The honest problem with a water damaged kitchen is that you cannot fully price it until the old one is out. A survey will tell you a great deal, but it cannot see behind a run of base units. Chipboard carcasses that look sound at the front may have wicked water up from the floor. Electrical accessories near the affected area need checking whether or not they have obviously failed. Flooring may have moved.
There are two ways to handle that uncertainty. One is to quote optimistically and revisit the price when problems appear – which is how projects turn into disputes. The other is to plan thoroughly enough at the outset that the unknowns are anticipated rather than discovered.
The Guildford project took the second route, and it is the reason the client’s own summary of the job was that proper planning avoided the issues. Not that there were no risks, but that they had been thought about before anybody started work.
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What the client actually wanted
It would have been easy to treat this as a like-for-like reinstatement: put back what was there. The client wanted the opposite. His brief was a modern, sleek refresh – if the kitchen had to come out anyway, the replacement should be a kitchen he actively wanted rather than a reproduction of one that had already dated.
The specification followed from that. The Portofino range in a painted finish, laminate worktops, new wall tiles, LVT flooring and new appliances. Because the water had reached the electrics as well as the surfaces, electrical work was quoted in alongside the kitchen, the flooring and the tiling.
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Four trades, two weeks, one sequence
Replacing a water damaged kitchen means more trades than a straight swap, because the room needs putting right before the new kitchen goes in. This job needed four: a kitchen installer, a plumber, an electrician and a tiler.
Sequencing matters more than speed here. The damaged kitchen was stripped out first. Electrical work was completed before any new units went in – doing it afterwards means either compromises or damage to new cabinetry. The plumber handled the wet connections. New wall tiles and LVT flooring followed, and only then did the Portofino painted units, laminate worktops and new appliances go in.
SJM Kitchens coordinated all four trades directly rather than leaving the client to chase them. That is the part he singled out afterwards: that he was kept updated as each stage completed, that calls and messages were answered quickly, and that somebody was accountable for the whole job rather than just their portion of it.
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What to do if it happens to you
Stop the water and document everything. Photograph the damage before anything is moved or dried out. If you are making an insurance claim, that record is the claim.
Do not rush to dry-and-patch. Chipboard that has taken water rarely recovers its strength, even once it looks dry. Assessing whether carcasses are salvageable is a job for somebody who will be honest about the answer.
Get the electrics checked. Water and electricity in the same run of cabinets is not something to take a view on yourself.
Decide early whether you are reinstating or upgrading. If the kitchen was already dated, a leak is an unwelcome but real opportunity. Reinstating a kitchen you did not like is a wasted disruption.
Ask how the unknowns will be handled. The useful question to put to a fitter is not “how much” but “what happens if you find more damage when the units come out”. A good answer to that tells you a great deal.
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The result
The finished kitchen is the modern, sleek room the client asked for, in place of one that was both dated and water damaged. He said he loved every aspect of it, but the thing that stood out most was how the colours complemented one another – the painted Portofino units, the worktops, the wall tiles and the flooring reading as one coordinated scheme rather than a collection of separate decisions. His summary of the fortnight was that he was over the moon with the whole process.
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If Your Kitchen Has Suffered Water Damage
Water damage can affect far more than the surfaces you can see. Before arranging repairs, it is important to establish whether the cabinets, flooring, worktops or surrounding structure have also been affected.
SJM Kitchens covers Surrey and the surrounding area, including Guildford, Godalming, Farnham, Chobham and Ash. As a Which? Trusted Trader, the team can assess whether your kitchen requires a repair, partial replacement or complete renovation.
If a leak has damaged your kitchen, contact SJM Kitchens to arrange a survey and identify the full extent of the problem before the unknowns become costly surprises.

